Folio Vault - We are hiring

📸 E-Commerce Office Coordinator (Cullman, Alabama, USA)

Who We Are

Folio Vault is a growing e-commerce company specializing in collectible Folio Society books. We sell through eBay, email, and social media.

We have operated successfully in the UK since 2019, building a strong reputation for quality, consistency, and customer service. In late 2025, we expanded to North America and quickly achieved Top Rated Seller status on eBay.com. Folio Vault is an independent business and is not affiliated with The Folio Society.

We are a process-led company using structured systems and clear workflows to manage orders, listings, shipping, and inventory.

The Role

We are looking for a reliable and detail-focused person to join our small Cullman office, working alongside one other team member while coordinating with our UK operation.

This role combines computer-based work with hands-on operational tasks in a small office environment. You will help support the daily workflow of the business while learning Folio Vault’s systems and processes.

This role may suit someone who enjoys organized work, likes variety in their day, and is interested in growing with a small e-commerce business over time.

What This Role Involves

Processing customer orders using our internal CRM system
Carefully packing and shipping collectible books
Preparing USPS and UPS shipments
Receiving and checking incoming collections of books
Preparing books for eBay listings using Folio Vault systems and templates
Assisting with photography and social media preparation

What We’re Looking For

We care more about reliability, organization, and attention to detail than specific industry experience.

We are looking for someone who is:

organized and dependable
comfortable using computers and learning software systems
able to work independently and follow structured processes
comfortable communicating clearly with a remotely based UK team when guidance or escalation is needed
detail-focused and consistent

Experience with e-commerce, shipping, inventory systems, or office-based work is helpful but not required.

Growth Opportunity

As the business grows, team members who show reliability, initiative, and strong operational standards may gradually take on additional responsibilities over time, such as customer service, sales, and buying.

Schedule, Location & Pay

On-site in Cullman, Alabama
$15.00 – $20.00 per hour depending on experience
Flexible part-time or full-time hours depending on availability and operational needs. We generally prefer candidates who can work shorter shifts across multiple weekdays rather than only 2–3 full days.
Applicants should live within a reasonable commuting distance of Cullman, as this role may involve shorter shifts and keeping the office open during the day
Occasional availability on Saturdays or Sundays for short operational tasks is a plus

Application Instructions

Only a small number of candidates will be shortlisted for a first remote interview with our UK team.

Please include a short written introduction with your application. Generic applications or AI-generated responses will not be considered.

Previous Openings

📸 Photography & E-Commerce Assistant (Surbiton, UK)

Who We Are

Folio Vault is a thriving e-commerce company specialising in selling Folio Society books. Since 2019, we have built a strong reputation on eBay, where we hold Top Rated Seller status for consistently delivering outstanding customer service.

Every book we ship is carefully packed to ensure it reaches our customers in perfect condition. Alongside eBay, we also connect with collectors directly via social media and email, building trusted, long-term relationships.

We are now expanding internationally, with a new office opening in North America as part of our continued growth.

The Role

We’re looking for a Photography & E-Commerce Assistant who enjoys following clear, repeatable steps and takes pride in precision.

This is a hands-on, structured role involving photographing and listing collectible books for sale on eBay. You’ll use a smartphone and photo box (no DSLR or editing software) to capture clean, consistent images following our in-house style.

If you’re someone who enjoys process, organisation, and routine tasks done to a high standard, this is the perfect fit. If you’re a creative photographer, designer, or artist looking for an expressive or editing-based role, this likely won’t be a match.

You’ll also provide occasional support with order processing, packing, and book care.

Responsibilities

Photograph books to Folio Vault standards, capturing key details and condition accurately.
Create accurate and consistent eBay listings with correct titles, pricing, and descriptions.
Ensure images and listings maintain our consistent brand quality and tone.
Maintain a steady pace and attention to detail across repetitive tasks.
Assist with book care tasks, including basic cleaning and grading when required.
Support the team with packing and order processing during busy periods.

What We Offer

A practical, methodical role at the centre of Folio Vault’s operations.
Training in e-commerce operations, photography workflow, and listing optimisation.
A friendly, small-team environment where reliability and focus matter more than creativity.
Practical experience handling and cataloguing collectible books.
The opportunity to be part of a growing company with an international reach.

Application Question

Please share, in a few words, why you’re interested in this position and in joining Folio Vault.
If you don’t live in Surbiton, please mention where you live.

Location & Pay

Location: Surbiton, Surrey (on-site role). Candidates must be based within 20 minutes of Surbiton.
Pay: £14-£16 per hour (contractor position).
Hours: 20 to 30 hours per week. Flexible, as long as targets are met. Ability to work on Saturdays is a plus.

⚙️ Data Engineer

Who We Are

We are now expanding internationally, with a new office opening in North America as part of our continued growth.

The Role

We’re looking for a Data Engineer to help us enhance and expand our internal systems.

You’ll work on integrations between our CRM, e-commerce, and communication platforms, streamlining how we handle listings, messages, and orders.

The role combines hands-on development with system design and documentation, working closely with the company’s director and occasionally coordinating with other contractors when needed.

Responsibilities

Social Media Integration:
Connect and centralise communication from social and messaging platforms (e.g. Instagram, Facebook, WhatsApp) so all interactions are stored and viewable within our CRM.

E-Commerce Expansion:
Set up and manage Shopify as a direct-to-consumer sales platform. Identify a software for a two-way synchronisation of listings and stock between Shopify and eBay, ensuring sold items are automatically ended and new listings published across both platforms.

Order Processing Automation:
Automate the first stage of order processing with API so that new orders from eBay and Shopify are automatically imported with full order details and ready for the team to pick, pack, and post.

Infrastructure Improvement:
Review and propose updates to our IT and data infrastructure, including the possible introduction of virtual machines or cloud-based solutions for scalability and security.
AI & Automation Enhancement:
Identify opportunities to apply AI-driven tools for process automation, data analysis, and customer communication.
Documentation & Collaboration:
Maintain clear and detailed technical documentation for all projects and work closely with the company’s director to plan, review, and deploy improvements.

What We Offer

Flexible, remote-friendly work arrangement (UK-based preferred).
Opportunity to build and shape the company’s long-term data and automation strategy.
Collaborative environment with direct input into operational and technical decisions.
Competitive contractor rate and potential to expand the role as the company grows.

Location & Pay

Location: Surbiton, Surrey (hybrid role: some work can be completed remotely).
Pay: Competitive hourly rate for a contractor role, depending on experience.
Hours: 20 hours per week. Flexible, as long as targets are met.

This is a strategic, high-impact position at the heart of Folio Vault’s growth — the right person will define how technology, automation, and data come together to power the next phase of our business.

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