Logistics & Book Care Assistant
Who we are
Folio Vault is a thriving e-commerce company specialising in curated books from the Folio Society. Since 2019, we have built a strong reputation on eBay, where we hold Top Rated Seller status for consistently delivering outstanding customer service.
Every book we ship is carefully packed to ensure it reaches our customers in perfect condition. Alongside eBay, we also connect with collectors directly via social media and email, building trusted, long-term relationships.
We are also expanding internationally, with a new office opening in North America as part of our continued growth.
The Role
We are looking for a Logistics & Book Care Assistant to join our team. This role focuses on order processing and packing, ensuring that every book reaches our collectors safely and on time. You’ll also support book handling, and gain exposure to how collectible Folio Society books are checked and graded.
Responsibilities
Process customer orders accurately and efficiently.
Pack and prepare books for safe shipment, following best practices.
Maintain an organised and secure stock area.
Assist with book care tasks, including basic cleaning and grading.
Provide cross-team support where needed (e.g. listings, purchasing, or sales).
What We Offer
A hands-on role at the heart of Folio Vault’s operations.
Training in e-commerce operations, including order processing, logistics, and customer service standards.
Practical experience in secure packing and handling of collectible books.
Exposure to book grading and care, with guidance from experienced staff.
The opportunity to be part of a growing company with an international reach.
Location & Pay
Location: Surbiton, Surrey (on-site role). Candidates must be based within 20 minutes of Surbiton.
Pay: £14 per hour (contractor position).
Hours: Ideally every afternoon (Monday–Friday). Ability to work on Saturdays is a plus.
It's an interesting role in a busy, friendly, and growing startup-like environment. Call or email if you are interested.