Folio Vault - We are hiring

Folio Vault UK

📸 E-Commerce Operations Assistant (Cullman, AL, USA)

Who We Are

Folio Vault is a growing e-commerce company specializing in collectible Folio Society books. We sell through eBay, social media, and are preparing to launch our own Shopify website.

We have operated successfully in the UK since 2019, building a strong reputation for quality, consistency, and customer service. In late 2025, we expanded to North America and quickly achieved Top Rated Seller status on eBay.com. Folio Vault is an independent business and is not affiliated with The Folio Society.

We are a process-led company using structured systems and clear workflows to manage inventory, photography, online sales, and customer service.

The Role

We are looking for a reliable and detail-focused person to join our small Cullman office, working alongside two other team members while coordinating with our UK operation.

This is a varied operational role combining computer-based work with hands-on tasks. You will play an important part in preparing collectible books for sale, helping ensure every book meets Folio Vault's quality standards before it reaches our customers.

Your responsibilities will include:

Receiving incoming collections of books and carefully checking their condition
Cleaning and preparing new arrivals for social media and online sale
Photographing books using Folio Vault's simple smartphone-based photography process
Preparing books for sale across our e-commerce channels, including our upcoming Shopify website
Supporting other day-to-day e-commerce operations as required
Assisting with order processing, packing, and shipping during busy periods

Photography at Folio Vault follows a simple, repeatable process using a smartphone and photo box. This is not a creative photography role and does not involve professional photography equipment, image editing, or graphic design. We are looking for someone who enjoys following clear processes, maintaining consistent standards, and taking pride in producing accurate, high-quality work.

What We’re Looking For

We care more about reliability, attention to detail, and a willingness to learn than specific industry experience.

We are looking for someone who is:

Organized and dependable
Comfortable using computers and learning new software systems
Able to work independently and follow structured processes
Detail-focused and takes pride in accurate, high-quality work
Proactive, motivated, and willing to take ownership of their work
Comfortable asking questions and seeking guidance when needed
Comfortable communicating with our UK team, who oversee day-to-day operations remotely

Because we are a small team, this role is best suited to someone who is comfortable managing their own workload, enjoys learning new processes, and does not require constant supervision. We value people who take initiative, communicate openly, and ask thoughtful questions as they develop in the role.

Experience with e-commerce, ebay, Shopify, photography, databases, books, or collectibles is helpful but not required.

Growth Opportunity

As Folio Vault North America continues to grow, team members who demonstrate reliability, initiative, and strong operational standards may gradually take on additional responsibilities over time.

Depending on business needs and individual strengths, these may include customer service, sales, purchasing, or process improvement.

Schedule, Location & Pay

On-site in Cullman, Alabama
$15.00–$20.00 per hour depending on experience
Part-time, approximately 20 to 30 hours per week
Flexible working hours, based on operational needs and agreed targets
We generally prefer candidates who can work from late morning into the afternoon
Applicants should live within a reasonable commuting distance of Cullman
Occasional availability on Saturdays or Sundays for short operational tasks is a plus

Application Instructions

Only a small number of candidates will be shortlisted for a first interview.

Please include a short cover letter explaining why this role interests you, what makes you a good fit, and any experience or personal interests that you feel are relevant.

We encourage applicants to spend a little time exploring our website, eBay store, and social media pages before applying. This helps you better understand our business and the type of books we sell. We value candidates who show genuine interest in our business and take the initiative to learn more.

Generic applications, AI-generated responses, or applications that do not address the points above will not be considered.

📸 E-Commerce & Photography Assistant (Surbiton, UK)

Who We Are

Folio Vault is a thriving e-commerce company specialising in selling Folio Society books. Since 2019, we have built a strong reputation on eBay, where we hold Top Rated Seller status for consistently delivering outstanding customer service.

Every book we ship is carefully packed to ensure it reaches our customers in perfect condition. Alongside eBay, we also connect with collectors directly via social media and email, building trusted, long-term relationships.

Today, we operate in both the UK and the USA as part of our continued growth.

The Role

We're looking for an organised and detail-oriented E-Commerce & Photography Assistant who enjoys following clear, repeatable processes.

Your primary responsibility will be photographing collectible books using a smartphone and our professional photo box, following our established photography standards. You'll then prepare products for sale on our Shopify website by uploading photographs, checking product information and completing listing details before they're published across our sales channels, including eBay.

You'll gain hands-on experience in how collectible books are prepared, presented and sold online, from product photography through to digital merchandising and e-commerce operations.

The core photography and listing tasks follow a consistent workflow, so we're looking for someone who can maintain a steady pace while delivering a high level of accuracy and attention to detail. If you're looking for a highly creative photography or design role, this position is unlikely to be the right fit. No previous photography experience is required, and no DSLR cameras or photo editing software are used.

There will also be opportunities to support other areas of the business, including order processing, packing books and inventory management during busy periods.

What We're Looking For

Organised, reliable and highly detail-oriented.
Comfortable following clear processes and carrying out repetitive tasks accurately.
Confident using computers.
An interest in books is a bonus, but not essential.

What We Offer

A practical role at the centre of a growing specialist e-commerce business with operations in both the UK and USA.
Hands-on experience with collectible books, digital product listings and modern e-commerce workflows. Valuable experience for careers in publishing, bookselling and digital retail.
Training in product photography, Shopify, e-commerce operations and digital merchandising.
A friendly, small-team environment where reliability and focus matter more than creativity.
The opportunity to be part of a growing company with an international reach.

Application Question

Please tell us why this role appeals to you and what you hope to gain from it.

Location & Pay

Location: Surbiton, Surrey (on-site role). Candidates must be based within 10 minutes of Surbiton.
Pay: £12-£14 per hour (contractor position).
Hours: up to 20 hours per week. Flexible working hours, provided agreed targets are met. Ability to work a few hours on weekends is a plus.

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