Folio Vault - We are hiring

📸 E-Commerce Office Coordinator (On-site, Books) (US)

Who We Are

Folio Vault is a growing e-commerce company specializing in collectible Folio Society books. We sell through eBay and directly to collectors via social media and private inquiries.

We have operated successfully in the UK since 2019, building a strong reputation for quality, consistency, and customer service, earning Top Rated Seller status. In late 2025, we expanded to North America and quickly achieved Top Rated Seller status on eBay.com.

We are a process-led company. Our operations rely on structured workflows, internal systems, templates, and clearly defined standards to maintain accuracy and professionalism.

The Role

We are seeking a reliable, detail-focused professional to take ownership of daily operations in our Cullman office, working in close coordination with our established UK team.

This is not a warehouse role. It combines careful physical handling of high-value books with responsibility for coordinating and maintaining organized office operations.

The Coordinator will oversee the full daily workflow while remaining directly involved in buying, sales and post-sale processes. The role is hands-on and operational, while also requiring maturity, structure, and accountability.

What This Role Involves

Processing customer orders using our in-house CRM system
Managing customer communication, including pre-sale inquiries and after-sales support
Ensuring professional packing and shipping standards are maintained
Overseeing listing quality, intake processes, grading standards, and operational consistency
Providing structure and day-to-day oversight across operational activities
Supporting book sourcing activities, including seller communication and negotiation

What We’re Looking For

We are looking for someone with experience in office administration, operations coordination, retail, sales support, or other structured environments where accuracy and accountability matter.

Strong organizational skills
Comfort using software systems and learning new tools
Ability to maintain structure and uphold standards
Calm, responsible decision-making
Clear written and verbal communication
Confidence working directly with senior leadership in the UK
E-commerce experience is helpful but not required.

Growth & Benefits

After a successful introductory period and as the US operation expands, we intend to introduce additional benefits for this Coordinator role, including eligibility for performance-based bonus, healthcare options, and flexible or partial remote arrangements.

Location & Schedule

On-site in Cullman, Alabama

30–40 hours per week

Pay: $18 - $25 per hour

📸 Photography & E-Commerce Assistant (not available anymore)

Who We Are

Folio Vault is a thriving e-commerce company specialising in selling Folio Society books. Since 2019, we have built a strong reputation on eBay, where we hold Top Rated Seller status for consistently delivering outstanding customer service.

Every book we ship is carefully packed to ensure it reaches our customers in perfect condition. Alongside eBay, we also connect with collectors directly via social media and email, building trusted, long-term relationships.

We are now expanding internationally, with a new office opening in North America as part of our continued growth.

The Role

We’re looking for a Photography & E-Commerce Assistant who enjoys following clear, repeatable steps and takes pride in precision.

This is a hands-on, structured role involving photographing and listing collectible books for sale on eBay. You’ll use a smartphone and photo box (no DSLR or editing software) to capture clean, consistent images following our in-house style.

If you’re someone who enjoys process, organisation, and routine tasks done to a high standard, this is the perfect fit. If you’re a creative photographer, designer, or artist looking for an expressive or editing-based role, this likely won’t be a match.

You’ll also provide occasional support with order processing, packing, and book care.

Responsibilities

Photograph books to Folio Vault standards, capturing key details and condition accurately.
Create accurate and consistent eBay listings with correct titles, pricing, and descriptions.
Ensure images and listings maintain our consistent brand quality and tone.
Maintain a steady pace and attention to detail across repetitive tasks.
Assist with book care tasks, including basic cleaning and grading when required.
Support the team with packing and order processing during busy periods.

What We Offer

A practical, methodical role at the centre of Folio Vault’s operations.
Training in e-commerce operations, photography workflow, and listing optimisation.
A friendly, small-team environment where reliability and focus matter more than creativity.
Practical experience handling and cataloguing collectible books.
The opportunity to be part of a growing company with an international reach.

Application Question

Please share, in a few words, why you’re interested in this position and in joining Folio Vault.
If you don’t live in Surbiton, please mention where you live.

Location & Pay

Location: Surbiton, Surrey (on-site role). Candidates must be based within 20 minutes of Surbiton.
Pay: £14-£16 per hour (contractor position).
Hours: 20 to 30 hours per week. Flexible, as long as targets are met. Ability to work on Saturdays is a plus.

⚙️ Data Engineer

Who We Are

We are now expanding internationally, with a new office opening in North America as part of our continued growth.

The Role

We’re looking for a Data Engineer to help us enhance and expand our internal systems.

You’ll work on integrations between our CRM, e-commerce, and communication platforms, streamlining how we handle listings, messages, and orders.

The role combines hands-on development with system design and documentation, working closely with the company’s director and occasionally coordinating with other contractors when needed.

Responsibilities

Social Media Integration:
Connect and centralise communication from social and messaging platforms (e.g. Instagram, Facebook, WhatsApp) so all interactions are stored and viewable within our CRM.

E-Commerce Expansion:
Set up and manage Shopify as a direct-to-consumer sales platform. Identify a software for a two-way synchronisation of listings and stock between Shopify and eBay, ensuring sold items are automatically ended and new listings published across both platforms.

Order Processing Automation:
Automate the first stage of order processing with API so that new orders from eBay and Shopify are automatically imported with full order details and ready for the team to pick, pack, and post.

Infrastructure Improvement:
Review and propose updates to our IT and data infrastructure, including the possible introduction of virtual machines or cloud-based solutions for scalability and security.
AI & Automation Enhancement:
Identify opportunities to apply AI-driven tools for process automation, data analysis, and customer communication.
Documentation & Collaboration:
Maintain clear and detailed technical documentation for all projects and work closely with the company’s director to plan, review, and deploy improvements.

What We Offer

Flexible, remote-friendly work arrangement (UK-based preferred).
Opportunity to build and shape the company’s long-term data and automation strategy.
Collaborative environment with direct input into operational and technical decisions.
Competitive contractor rate and potential to expand the role as the company grows.

Location & Pay

Location: Surbiton, Surrey (hybrid role: some work can be completed remotely).
Pay: Competitive hourly rate for a contractor role, depending on experience.
Hours: 20 hours per week. Flexible, as long as targets are met.

This is a strategic, high-impact position at the heart of Folio Vault’s growth — the right person will define how technology, automation, and data come together to power the next phase of our business.

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